Practice Manager

The Practice Managers duties are as listed but not limited to.

Ensuring the highest levels of care and patient experience
Maintaining the practice's reputation
Identifying opportunities to grow the practice
Recruitment and staff inductions
Deliver financial KPIs
Efficient day-to-day running of the practice
Manage practice controllable costs in line with budgets
Activity management to meet Private targets
Hold regular practice and clinician meetings
Gather and analyse relevant activity data
Grow private patient numbers
Supporting the Clinical Team by Nursing
Supporting the reception Team by working on reception

Experience

At least 5 years Dental experience preferred
The successful applicant will either have a solid background in clinical dentistry and some experience of administration of dental practices or impressive management experience
Excellent leadership skills with extremely high standards
An excellent communicator with a passion for helping people and growing teams
CQC knowledge advantageous
Computer literate essential and SOE experience advantageous but not essential
Working Hours: Full Time Monday to Friday and occasional Saturday working

Key responsibilities & duties:

Greet and care for all patients within your care in a polite and courteous manner at all times
Provide a comfortable, clean and uncluttered environment for patients
Always be aware of patient confidentiality and data protection
Inform reception of any reason for delays
Ensure patients receive all necessary paperwork and that all forms are signed and dated correctly
Be fully familiar with all emergency & evacuation procedures
Promote a professional image of the company at all times
The dental nurse must remain in surgery, ensuring that dentists are chaperoned at all times when treating a patient unless a clinical duty such as taking radiographs dictates
Wear the correct clean uniform and maintain a professional appearance at all times while working with patients
Maintain awareness of new developments and dental techniques

To work closely with the Team
Provide support to dentists and other team members
Encourage effective teamwork
Liaise closely with reception to ensure maximum efficiency within their surgery
Work closely with the dentist in a professional and appropriate manner
Carry out reception and administrative tasks where required
Assisting the dentists and hygienists at the practice
Mentor and supervise all trainee dental nurses at the practice
Conduct nurses meetings (monthly)
Conduct Practice Meetings (monthly)

Assist the patient into surgery, settle them in the chair and prepare them for treatment
Weekly spot checks to make sure surgeries are clean and stocked.
Perform the duties of infection control lead and ensure all staff are aware of and adhere to infection control procedures
Clinically induct and supervise all new nurses in the practice.
Control clinical inventory and ordering of stock
Ensure that all equipment faults are reported and actioned
Immediately action any breach of cross infection controls or bad practice

Ensure waiting areas, corridors, stairs and immediate external areas are kept tidy and free of hazards in line with Health & Safety requirements
Be vigilant and always action any problem or concerns

To apply, please contact: sharon.newton@gensmile.co.uk