Application Management Analyst

Our client seeks an Application Management Analyst to join their IT Service team. Role Profile: You will be a member of the wider technology team who managing systems, keeping them stable, functional and fit-for-purpose. Responsible for support, maintenance and administration of some of the key applications and services, bringing their experience to ensure that colleagues in brands and cross-functional teams' needs are met: Key Responsibilities: Performing administrative tasks and management activity within applications to ensure that systems remain stable, functional, current and fit-for-purpose. Working with stakeholders across Technology to handle requests, resolve incidents and deploy changes on the applications within scope. Providing out of hours support for the applications, scheduled batch and other tasks on a rota basis. Collaborating with engineering and infrastructure colleagues to identify management and administrative tasks that are appropriate to handle within the team. Working with technical vendors and internal stakeholders to ensure the maximising realised value from the applications, through developing and running. Working with IT Service colleagues to improve knowledge of applications and drive up customer satisfaction through increasing first-time-fix rates. Working with change and delivery colleagues to support projects and releases as appropriate. Key Skills and Experience: Working knowledge of Microsoft SQL Server, Objects, SSIS, SSAS, T-SQL and SSRS - Essential. Support of Microsoft Office / Office 365 / Microsoft 365 in an enterprise management setting - Essential. Previous experience of Java, PowerBI, PowerCube, Microsoft Azure fundamentals & database, and API Management - Desirable: Experience working with outsourced technical landscapes and financial services - Desirable. Experience of Elastic, Grafana, Microsoft Access and IIS - Extremely beneficial. A proactive individual, self-motivated, and able to use own initiative. Excellent spoken and written communication skills, with the ability to express technical concepts in Business English to non-technical audiences. Ability to work under pressure , maintaining focus and accuracy is a necessity for this role. A good problem solver who can analyse situations and devise approaches to validate and resolve them through logical thinking. Proven disciplined and consistent analytic approach and mindset. The ability to work with stakeholders at different levels of seniority, multiple different suppliers and geographies.
If you have the required skills please apply online at searchandselect.com quoting reference number: 14870