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Senior Administrator
- To be advised
- Permanent, Full Time
- Closing in 5 days
- Zurich
Provide continual support to the Customer Service Manager with forecasting and producing daily and weekly service reporting.
Deputise for Customer Service Manager in their absence, allocating work, managing team performance and effectiveness.
Provide ongoing support to the wider Customer Services Team, sharing knowledge, and assisting where possible.
Maintain thorough and current working knowledge of procedures, methods and regulatory requirements to support the team.
Identify and take forward continuous improvement opportunities to enhance the customer experience.
Posses Subject Matter Expert knowledge on topics relevant to customers and is the Go-to person in the team for process and call escalations.
For further information email becky.janes@uk.zurich.com
To apply https://www.careers.zurich.com/job-invite/122930/
