Yard Supervisor

Job Summary - To supervise and assist with the Operations, Health & Safety, Stock Management, Training, System and procedures, and customer service to meet and exceed set branch targets.

Main Duties and Responsibilities:
Ensure customer service is at the highest possible level and deal with all requests and complaints in a timely, professional manner.
Develop strong relationships with customers to identify sales opportunities.
Manage incoming deliveries.
Coordinate and help with deliveries, customer collections and daily tasks.
Supervise and motivate the team to achieve all branch targets (stock counting, customer deliveries etc.).
Coordinate activities that affect operational decisions and business requirements with other departments.
Ensure the tidiness and presentation of the site is maintained at all times.
Responsibility for Health and Safety of the branch on a day to day basis using the Southalls system.
Communicate with all relevant employees and customers when required to ensuring delivery times are met.
Review workload and manpower to make sure targets are being met on a cost-effective basis (holiday, Saturday rota etc.).
Work with the sales and admin departments to maintain accurate stock records, investigating discrepancies & running system reports to maintain efficient systems.
Attend sales, operations and Health and Safety meetings with the branch manager or operations director when required.

For further information and how to apply please contact: michael.garrett@haldane-fisher.com