Branch Manager

The Job
The Branch Manager is responsible for overseeing and managing all aspects of a specific branch location, ensuring efficient operations and profitability. This includes managing a team of employees, setting and achieving sales targets, implementing marketing strategies, and maintaining strong relationships with clients and vendors.
The Branch Manager is tasked with creating a positive working environment, providing leadership and guidance to staff, and ensuring compliance with all company policies and procedures. Ultimately, the Branch Manager is accountable for the overall performance and success of their assigned branch.

The Role Your role will include but not limited too.
Ensuring full compliance with the Company's Health & Safety Policy, procedures, and training.
Achieving branch sales and operational profit objectives.
Meeting business objectives, such as sales targets, profitability goals, customer satisfaction, and staff productivity.
Increase sales to existing customers and developing new business to establish strong commercial relationships that generate revenue exceeding targets.
Collaborating closely with the external sales team to develop sales and leads in the area.
Managing the sales process efficiently and effectively via CRM.
Supervising branch staff, assigning tasks, and ensuring they meet the Company's expectations.
Overseeing financial management aspects of the branch, including budgeting, forecasting, monitoring expenses, and ensuring all financial transactions are accurate and
comply with Company policies.
Ensuring strong customer service relationships and delivering excellent service to customers/clients.
Enhancing the company profile while upholding its reputation.
Reviewing operational logistics and developing proposals to improve efficiency and service levels, facilitating future branch development.
Ensuring full compliance with all group operational and administration procedures, including purchasing, goods-in, purchase ledger, and credit control, while supporting
credit control when required.
Perform any other duties reasonably required by your manager.

Essential Requirements
Solid understanding of transaction processing, inventory management, and cash-handling procedures.
Knowledge of data protection regulations and payment card industry standards.
Proficiency in Microsoft Office Suite and other relevant software applications.
Proven experience as part of a branch operations or sales team environment.

About You
Strong analytical and data interpretation skills.
Excellent problem-solving and troubleshooting abilities to address technical issues effectively.
Exceptional attention to detail and accuracy.
Excellent communication and interpersonal skills to effectively train and support staff members.
Ability to multitask and work in a fast-paced environment.
Flexibility to adapt to evolving business needs and technological advancements.

What can I expect in return?
Competitive salary
Life assurance
Health cash plan
Rewards & shopping discounts
Employee assistance programme
30 days annual leave

We take pride in being an equal opportunities employer and are dedicated to fostering a work environment that is diverse, inclusive, and welcoming to all. Our goal is for all Macnaughton Blair colleagues to feel valued and included.

To apply for this role please email hr@macblair.com