General manager

PLEASE BE AWARE THAT THIS POSITION IS BASED ON THE ISLE OF MAN AND YOU WILL BE REQUIRED TO RELOCATE (ASSISTANCE CAN BE GIVEN)

Job Title: QUALITY PUB MANAGER

We are seeking an enthusiastic and dedicated individual to join our team as a Quality Wet Pub Manager. The ideal candidate will be responsible for overseeing the day-to-day operations of our community-focused pubs, ensuring exceptional service, and fostering a welcoming atmosphere for our customers. This role requires a passion for traditional pub experiences, including a deep appreciation for quality cask ale, sports, and community engagement.

Key Responsibilities:

Pub Operations Management:

Efficiently run all aspects of pub operations, including staffing, ordering, cash management, and regulatory compliance.

Ensure the smooth functioning of daily activities to provide a positive and enjoyable experience for customers.

Cellar Management:

Demonstrate excellent cellar management skills, maintaining the highest standards for the storage and service of cask ales and other beverages.

Regularly inspect and manage inventory to guarantee the availability of a diverse and high-quality selection of drinks.

Passionate Customer Engagement:

Share a genuine passion for the interests of our customers, including but not limited to beer, football, sports, pool, darts and community.

Foster a friendly and inclusive environment that encourages social interaction and community engagement.

Exceptional Cask Ale Management:

Take pride in the meticulous care and presentation of cask ales, ensuring they meet the highest standards of quality and flavour.

Stay informed about current trends in the world of cask ale and continuously seek ways to enhance the pub's beverage offerings.

Community Integration:

Actively become a part of the local community by building relationships with residents, local businesses, and community groups.

Organise and support community events within the pub to strengthen ties and enhance the pub's role as a community hub.

Pub Selection Process:

Collaborate with the management team to undergo an induction process.

Participate in the selection of the most suitable pub based on individual preferences and strengths.

Adapt management styles to fit the unique character and needs of the chosen pub.

Accommodation Management (if applicable):

If the selected pub offers accommodation, manage and oversee the accommodation services to ensure a comfortable and welcoming experience for guests.

Qualifications and Skills:

Proven experience in pub operations, with a focus on wet-led establishments.

Strong leadership and organisational skills.

Excellent communication and interpersonal abilities.

In-depth knowledge of cellar management and cask ale.

A genuine passion for community engagement and customer satisfaction.

Ability to adapt to different pub environments.

If you are an energetic and community-driven individual with a love for quality beverages and creating memorable pub experiences, we invite you to apply for the position of Quality Wet Pub Manager. Join our team and contribute to the success of our diverse and vibrant community pubs.

Please email: matthew.bateman@hb.im