Senior Customer Services Administrator

We are currently looking for a Senior Customer Services Administrator with a good working knowledge of AML/CFT practices to join our Agency & Commissions Team.

The key responsibilities of the role are:

Reviewing and processing new Terms of Business application forms.
Processing our Annual Conduct of Business reviews
Dealing with novation requests
Setting up new agencies across our admin systems
Processing agency changes, mainly change of directors / shareholders, company name and terminations

To ensure this role is carried out to the desired level, the successful candidate will need the following skills and experience:

A good working knowledge of the Insurance (Anto-Money Laundering) Regulations 2008 and knowledge of Customer Due Diligence requirements in line with the Isle of Man Financial Services Authority AML/CFT Requirements and Guidance
At least 2 years' experience in an office environment reviewing AML / corporate documents
Good verbal and written communication skills
Ability to deliver against deadlines and good organisational skills
Ability to deliver accuracy and quality performance
To be able to operate with minimal supervision

We encourage and welcome applications from people with diverse backgrounds because we embrace diversity and inclusivity within our business.
If you, or you know someone who is interested in applying for this position, please forward a current CV with a covering letter to careers@ifg-ltd.com

Closing date for this vacancy will be 2 May 2025