Business Control Unit Manager

Our client seeks a Business Control Unit Manager to join their team for a 6-month fixed contract. To manage and control risk exposure arising within Banking principally from Operational and Anti-Money Laundering risks in line with procedures and processes that exist to minimise the risk to the bank. Key Responsibilities. Act as the first point of escalation for more complex matters, raised by junior employees, to ensure that the issues are managed and resolved efficiently and effectively.Complete the Risk and Control Self-Assessment for Corporate and Business Banking and International Wealth and Investments (IWI) processes.Deliver timely advise to the team on compliance and regulatory issues, liaise with Compliance, Operational Risk and Senior management with regards to these issues to ensure compliance to the regulatory and organisational frameworks.Facilitate a monthly meeting with Operational Risk and IPB and Business BCU representatives to discuss the operational risk environment, agree on actions to mitigate identified risks, review BCU testing and agree on changes to testing plans and sample sizes.Facilitate and oversee Jersey Front Office operational assurance test plans which cover key business.Identify areas for improvement through analysis of incidents, breaches, complaints, client survey feedback, Audit and Compliance review finding to ensure that IWI has appropriate and effective methodologies, processes and tools to manage risk exposure and facilitate compliance.Implement effective risk assurance programs across front office segments to ensure that operational losses are kept within the financial appetite, and that there are no material breaches of regulations.Interface with the Operational Risk Team regarding all Front Office operational Risk matters.Maintain all policies, procedures, tools, Codes of Practice, Business Continuity Plans, and other regulatory documents to ensure that they are up to date and accessible to the business.Monitor breaches, incidents and complaints across the Front Office, submit monthly / quarterly dashboard input to segment Governance Committees (and risk oversight committees as required) within defined timelines.Provide quality training to the team for the handling of incidents, complaints, breaches and engaging via team sessions, coaching and ongoing refreshers.Review the feedback from client surveys (particularly regarding complaints handling and errors) and, in collaboration with other areas of the business, identify and implement solutions to improve the client experience. Key Skills & Experience 5-7 years experience with a thorough understanding of Financial Services regulations and associated risks as well as experience in developing and implementing plans for the mitigation thereof. An appropriate diploma in compliance, governance and risk related fields.Writes fluently when documenting facts; understands arguments logically; focuses on finding facts. Builds rapport and puts people at ease; is engaging and welcomes people. The ability to handle queries effectively and formulate appropriate responses.The ability to apply risk management tools, assess, process and identify possible fraud within a defined system or core process.Focused on continuously improving things; provides insights by ide...
If you have the required skills please apply online at searchandselect.com quoting reference number: 15545