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Customer Support Representative (Payments Fintech)
- 23,000 - 28,000 depending on experience
- Permanent, Full Time
- Ballasalla
- Closing in 22 days
- CabCard Services Ground FloorPortland House Station RdBallasallaIM2 2QZ
We're looking for a motivated, well-organised great communicator to join our customer support team.
We're a well-established and fast-growing FinTech startup based in the Isle of Man. Our technology powers card payment acceptance for thousands of customers across the UK, handling millions of payment transactions.
As a customer support representative, you'll play a crucial role in providing first-class customer service to our small business customers, including answering general and technical queries by phone (both inbound and outbound), email and live chat, as well as helping to onboard new customers and generating reports and statements for customers. You'll take an intelligent approach to understanding issues that occur, and will develop the ability to resolve them professionally and accurately in a timely manner.
Please check our website for further information and to apply online: https://jobs.ccs.im/31598
