Job listings featured here have been automatically populated from the Job Centre Isle of Man. Locate Isle of Man are not responsible for managing this job feed. Please direct any enquiries to the Job Centre.
Payments Team Manager
- To be advised
- Permanent, Full Time
- Closing in 6 days
- Search and Select Recruitment Agency
Our client seeks a Payments Team Manager to join their team. Role Profile You will have good team leadership experience. We'll look to you to understand and drive the performance of the team, with solid budgeting and financial management of targets You'll deliver improvements in productivity, efficiency and service performance by coaching, inspiring and developing your people Key Responsibilities: Deliver successful customer and business outcomes by making sure that your unit is efficiently planned. Ability to focus on optimising capacity and managing operational escalations, disputes and risks. You'll be working to really understand customers needs and actively reviewing performance targets and helping the team to identify trends and address areas of improvement. Leading process re-engineering and automation initiatives, collaborating with support functions to do so. Ensuring the engagement and development of colleagues, making sure that a plan in place for training and accreditation. Making sure that SLAs are achieved, using resources optimally and reducing costs where possible. Approving and maintaining up-to-date process documents, contributing to the definition of performance targets, measurement and the reporting of critical MI to enable the right decision making. Delivering cost effective measures within the team and contribute to simplifying the organisation. Key Skills and Experience: You will have good people management skills, with the ability to successfully engage and motivate teams to success. Alongside this, you'll have an understanding of people processes and policies. Proven ability to review processes with an analytical mind-set and maintain a focus on continuous improvement. Experience of working in a financial services environment, with knowledge of the industry and its customers. Some knowledge of banking products, processes and banking systems. An understanding of risk, compliance and legal issues in different jurisdictions.
If you have the required skills please apply online at searchandselect.com quoting reference number: 15244
